How do accounts work in Luckgram?

Luckgram signs in to Telegram accounts and lets you keep more of them in one app than Telegram allows. The account switcher keeps each account’s chats and settings separate.

Add an account

Luckgram lets you sign in to 10 Telegram accounts for free, and as many as you like with Luckgram Pro (Telegram itself allows 3).

1. Open Settings.
2. Open the account switcher or choose Add Account.
3. Enter the phone number attached to the Telegram account.
4. Complete Telegram’s login-code and two-step-verification flow, if enabled.

At the free limit, the app tells you and offers a way to look at Luckgram Pro. If Pro ends, accounts you already signed in to stay signed in, but you can’t add more than the free limit. Code sent to the Telegram app on another device? See Sign-in code help. Can’t connect? Set up a proxy from the top right of the sign-in screen first.

Switch accounts

Open the account switcher and select an account. Before sending a message, confirm the active avatar and identity, especially if you manage client or channel accounts.

Sign in to the same account on several devices

Telegram lets you sign in to one account on as many devices as you like, at the same time. On a new device, the login code may arrive in the chat with Telegram on a device where you are already signed in. You also need your two-step password, if set.

Check signed-in devices under Settings → Devices (or Active Sessions) and end sessions you do not recognise.

I lost my phone or SIM card

Telegram ties your account to its phone number. To get back in you need that number or a device where you are still signed in; neither Telegram nor Luckgram support can restore an account without one of them.

Still signed in on another device (a tablet, computer, or Telegram Web):

1. There, turn on Two-Step Verification in Settings → Privacy and Security, so the SIM alone no longer opens your account.
2. Under Settings → Devices (or Active Sessions), end the session of the lost device.
3. Ask your mobile operator to block the old SIM and reissue it.

Not signed in anywhere else: ask your mobile operator to block the old SIM and reissue it. Then sign in again and end the lost device’s session under Settings → Devices.

When you sign in again:

• The login code goes to Telegram on your other signed-in devices if you have any. If none is available, tap Didn’t get the code? and choose SMS if offered.
• You also need your two-step password, if you set one. Forgot it? The recovery email you added helps you reset it (see Telegram’s FAQ).

Don’t wait too long. Telegram deletes an account that stays offline for the period set in Settings → Privacy and Security (“If Away For”). To move to a new number for good, change it while you still have access: Settings → your number → Change Number.

I forgot my two-step verification password

On the password screen, tap Forgot password?:

• With a recovery email: enter the 6-digit code Telegram emails you. The old password is removed, and you can set a new one.
• No recovery email (or no access to it), but Telegram is open on another device: there, go to Settings → Privacy and Security → Two-Step Verification, tap Forgot password? (with a recovery email, then Can’t access your email?) and confirm the reset. After 7 days, open that screen again and tap Reset Password; until then it shows how long is left. Cancelling means a new request waits another 7 days.
• Neither: the remaining option is Reset account. It cannot be undone: your messages, media, contacts and groups are deleted, and signing up again gives you an empty account. Telegram may delay it by a week if the account was recently active; the app tells you when.

Neither Telegram nor Luckgram support can tell you this password. Never share it or a recovery code, even with someone who claims to be support. Lost the phone too? See I lost my phone or SIM card.

Sources: Evidence ledger

Register a new Telegram account

A new Telegram account can be created only in the official Telegram app; in Luckgram you sign in to an account you already have. In the official app, enter a mobile number that has no Telegram account yet. Once it is confirmed, Telegram asks for your name, offers a profile photo, and creates the account when you accept its terms. Landlines are not supported. Telegram may also ask for an email address.

After deleting and re-creating an account several times, you wait a few days before signing up again. For other registration problems, Telegram points to its support form.

Back up and restore accounts

Luckgram Pro members can use cloud backup to back up their accounts to the cloud, encrypted, and restore them on a new phone (between iPhone and Android too) without signing in to each one again. Luckgram doesn’t offer backup file export or import.

Cloud backup moves the accounts’ sign-in credentials, not your chat history: cloud chats are already stored on Telegram’s servers and load after you sign in. To keep an account out of the normal view, use Double Bottom or hidden chats.

How do I back up all my chats and media?

Telegram keeps your cloud messages on its servers, so they come back on any device you use, even after losing your phone. Secret chats are the exception: they stay only on the device where they started, are left out of any copy, and are lost if you log out or lose that device.

For your own copy on a computer, use Telegram Desktop, Telegram’s computer app (on a Mac, the one from that site), with the same number:

• Everything: Settings → Advanced → Export Telegram data. Tick what to save: profile information, contacts, story archive, personal and bot chats, groups, channels, and the kinds of media (photos, videos, voice and video messages, stickers, GIFs, files up to a size limit). Pick HTML to read it, JSON for programs, or both, and a folder (Downloads by default). Keep Telegram Desktop running until it finishes.
• One conversation: open it, then ⋯ → Export chat history. Not offered for chats where copying is turned off.

On a newly signed-in computer, Telegram may make you wait first for security; come back when it says and repeat the request there.

The result is a folder of files on your computer. If the other person later deletes messages for both sides, a copy saved before still has them. Keep it as private as the conversations themselves.

Sources: Evidence ledger

Can I get back deleted messages, chats or files?

Deleted something by mistake? Usually it cannot come back: once both sides have deleted a message, it is deleted for good.

• Just deleted a chat or left a group? Luckgram briefly shows Undo. The chat goes only when that bar goes away, so tap Undo in time.
• A chat with one person: if you deleted it only for yourself, the other person still has their copy of the messages.
• A group or channel you left: a public one can be found in search, and anyone can join it again. A private one needs an invite link; an admin can add you back only if you are mutual contacts. Whether you see earlier messages depends on the group’s history setting.
• Files in Saved Messages: Saved Messages is your own cloud storage, and only you are in it, so a file you deleted there cannot be restored. If you saved it there from another chat, the original is still in that chat unless it was deleted there too.
• Photos and other media saved to your gallery with Save to Camera Roll or Save to Gallery (iPhone, iPad) or Save to gallery (Android) are copies in the gallery itself. Look for them there.

If I delete messages with another person, can they get them back? Not if you delete them for both of you: choose Delete for me and name (iPhone, iPad) or tick Also delete for name (Android). The messages then leave the other person’s chat too, without a mark, and Telegram cannot restore them. If you delete only for yourself, they keep their copy, and a copy saved earlier, such as a chat export, keeps the messages. In a secret chat, deleting a message always deletes it for the other side too. In a group you can delete only your own messages.

Sources: Evidence ledger

Can I sign in with my password or my email instead of the code?

No. Signing in takes the login code Telegram sends you. If you turned on Two-Step Verification, you enter its password after the code, not instead of it.

Telegram chooses where to send the login code:

• the chat with Telegram (a verified account with a blue check) in any app where you are already signed in;
• SMS, or a call where offered. If you don’t get it, tap Didn’t get the code?, and choose SMS if the app offers it;
• email, if Telegram asked you to set up a login email. Telegram asks for one when you sign in often; the screen then shows Check Your Email. That address is only where the code is sent, not a way to sign in by itself.

The recovery email you added for the password does not sign you in either. It helps only after the login code, to reset the password; the reset steps are earlier on this page.

Sources: Evidence ledger